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VYXO
Product

A factory that builds agents, and the agents it builds

VYXO has two parts. The factory turns your company description into a complete agent. The engine puts that agent to work on all your channels.

The factory

You give it your business information and it returns an agent ready to work, with everything it needs to sound like your company.

  • Personality and tone: name, greeting and sign-off.
  • Knowledge base organized by topic: hours, services, prices, processes.
  • Style per channel: short sentences on the phone, quick messages on WhatsApp, complete emails.
  • Hand-off rules: when to pass the case to a person, which department and what priority.
  • Forbidden topics: what the agent must never offer or say.
What you writeExample
Dental clinic in Bogotá. We're open Monday to Saturday, 8 a.m. to 6 p.m. Orthodontics, cleanings, emergencies. Departments: scheduling, billing, support. Friendly, clear tone.
The factory generated “Sofía”: 3 departments, 12 knowledge topics, 4 hand-off rules
The engine

It handles the conversation and uses real tools

The agent doesn't just chat. It has tools to log every case and to ask your team for help.

Create ticket

Logs the case with subject, details, department, priority and the contact details the customer gave.

Check ticket

When the customer comes back, the agent checks their tickets and tells them where their case stands.

Hand off to a person

On a call, it transfers to a number on your team. On other channels, it creates an urgent ticket.

For your team

What you see and what you can do

Client dashboard

Stats, tickets with status changes, full conversations, assistant testing, pausing, and editing of name, greetings, knowledge and restrictions.

Chat for your website

Copy one line of code and paste it into your page, WordPress, Wix or intranet. A chat bubble with your agent appears.

Live demo links

Create a link with an expiry date and usage limits so a prospect can try the agent by chat, by voice in the browser or with a real phone call.

Internal service

The same agent can serve your employees: leave, payroll, IT support and internal policies.

Personalized demo

See VYXO serving your business

In the demo we build an agent with your business's real information and test it live: chat, voice and tickets.

Request a demo