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VYXO
Channels

One agent, wherever your customers already are

The agent adapts how it speaks to each channel, but it knows the same things and follows the same rules everywhere.

Violet and cyan sound waves crossing a digital globe
Calls

It answers the phone like your best receptionist would

Answers incoming calls with a natural voice.

  • Understands what the caller says and answers out loud.
  • Transfers to a number on your team when needed.
  • Every call is logged as a conversation.
WhatsApp

It replies from your business number

Connected to the official WhatsApp Business API.

  • Short, quick messages, the way people write on WhatsApp.
  • Creates tickets with the details the customer shares.
  • Remembers the conversation when the customer comes back.
Telegram

A dedicated bot for each agent

Ideal for communities, technical support or internal teams.

  • Each agent has its own bot.
  • Same knowledge and rules as on the other channels.
WeChat

Serve your customers in China

Connected to your company's WeChat service account, where WhatsApp and Telegram can't reach.

  • Replies in Chinese, with short messages the way people write on WeChat.
  • It also understands voice messages.
  • Same knowledge, tickets and rules as on the other channels.
Email

It reads your inbox and replies in the same thread

For questions that arrive by email.

  • Complete, well-written replies.
  • Replies within the original thread.
Web chat

A chat bubble on your site or intranet

Installs by pasting one line of code.

  • Works on WordPress, Wix or any page.
  • Also as a standalone chat page.
  • With a message limit to protect your usage.
All channels

A single history

Every conversation, from any channel, appears in the dashboard with its transcript, and every ticket with its status.

Personalized demo

Which channel do your customers use most?

In the demo we connect the agent to the channel you use most and test it with real questions from your business.

Request a demo