Frequently asked questions
What is VYXO?
An AI agent factory for customer service. You describe your company and VYXO creates an assistant that answers calls, WhatsApp, Telegram, WeChat, email and web chat, creates tickets and passes cases to your team when needed.
How long does it take to get an agent ready?
The factory generates the agent from your description in a few minutes. Connecting each channel depends on the channel: web chat is immediate; WhatsApp and calls require setting up your company's accounts.
Do I need to know how to code?
No. For web chat, you just paste one line of code into your page, and we help you connect the other channels.
Can the agent make mistakes?
Yes. Answers are generated by artificial intelligence and can contain mistakes. That's why you define forbidden topics and rules for handing off to a person, and you can review every conversation.
Can I change what the agent knows?
Yes. From your dashboard you edit the knowledge base, greetings and forbidden topics, and the agent uses the new information from the next conversation on.
Can it serve my employees?
Yes. An agent can serve customers, employees or both: HR, IT support, payroll or internal policies.
How much does it cost?
The price depends on the channels you connect and your conversation volume. After the demo, we send you a proposal for your company.
How do I request the demo?
Fill out the request form. We review every request and write to the email you left to schedule the demo.
Personalized demoSee VYXO serving your business
In the demo we build an agent with your business's real information and test it live: chat, voice and tickets.
Request a demo