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VYXO
AI agents for customer service

Describe your business. VYXO builds the agent that serves it.

Tell VYXO what your business does. In minutes you have an agent that answers calls, WhatsApp, Telegram, WeChat, email and your web chat with one voice, creates tickets and hands off to a person when needed.

Personalized demo with your company's information

CallWhatsAppTelegramWeChatEmailWeb One voice your VYXO agent
One agent, six channels

Your customers choose where to write. The answer is always the same.

Illustration of an AI agent in the center: chat and email messages arrive on one side, calls and web go out on the other, connected by sound waves
CallsUnderstands speech, answers out loud and transfers to a person.
WhatsAppAnswers from your business number.
TelegramA dedicated bot for each agent.
WeChatYour official account for customers in China.
EmailReads and replies in the same thread.
Web chatA bubble on your site or intranet.
How it works

From a description of your business to an agent at work

STEP 1

You describe your business

Services, hours, prices, policies, FAQs and the departments that serve customers. In your own words.

STEP 2

The factory builds the agent

VYXO generates its personality, what it knows, how it speaks on each channel and when it should pass the case to a person.

STEP 3

It serves and hands off

It answers, creates tickets, checks their status and escalates to your team according to your rules. You see every conversation.

More than answering questions

An agent that solves problems and knows when to ask for help

  • Creates tickets with the department, priority and customer details.
  • Checks the status of a ticket when the customer asks again.
  • Hands off to a person when one of your rules is met: an upset customer, a sensitive topic, a large sale.
  • Serves inside and out: customers and prospects, or your own team with HR, IT or payroll questions.
Sofía · Dental clinicExample · WhatsApp
Hi, my crown broke and it hurts a lot. Can you see me today?
I'm sorry that happened. We have an opening today at 4:30 p.m. with the doctor on duty. Shall I book it? I'll need your full name.
Yes, Laura Gómez.
Ticket #128 created · Scheduling · high priority
Done, Laura: you're booked for 4:30 p.m. If the pain gets worse before then, message me and I'll alert the doctor right away.
“Severe pain” rule triggered · the team was alerted
You're in control

A dashboard for each company

Each client signs in with their own code and sees only their assistants.

Stats and conversations

Messages, open tickets and the full history of every conversation, by channel.

Editable knowledge

Change hours, prices or promotions and the agent applies it in its next reply.

Pause in one click

Stop the agent whenever you need to and turn it back on whenever you want.

Personalized demo

See VYXO serving your business

In the demo we build an agent with your business's real information and test it live: chat, voice and tickets.

Request a demo