Control & security

The agent follows your rules. You set the limits.

An agent that speaks for your company has to be predictable. These are the tools VYXO gives you to control it.

You define what the agent must never do, such as promising discounts or giving diagnoses.

You decide when a case goes to a person, to which department and with what priority.

You can stop an agent at any time from the dashboard.

Each company signs in with its own code and sees only its own assistants, tickets and conversations.

Every conversation and ticket is available for review in the dashboard.

Public chat and demo links have message and call limits to prevent abuse.

Before you start

Good practices with an AI agent

Start with public or test information during the demo.
Review the first conversations and fine-tune the knowledge from your dashboard.
Answers are generated by AI. That is why there are hand-off rules and conversation reviews.

Personalized demo

In the demo we build an agent with your business's real information and test it live: chat, voice and tickets.